{"id":15,"date":"2022-11-02T08:45:32","date_gmt":"2022-11-02T08:45:32","guid":{"rendered":"https:\/\/resale.ee\/?page_id=15"},"modified":"2026-05-26T17:27:36","modified_gmt":"2026-05-26T14:27:36","slug":"e-poe-uld-ja-tellimistingimused","status":"publish","type":"page","link":"https:\/\/resale.ee\/en\/e-poe-uld-ja-tellimistingimused\/","title":{"rendered":"General and ordering terms of the online store"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-47051f16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"47051f16\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d2a2088\" data-id=\"6d2a2088\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3acec852 elementor-widget elementor-widget-text-editor\" data-id=\"3acec852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-section-id=\"g21dyq\" data-start=\"0\" data-end=\"17\">M\u00dc\u00dcGITINGIMUSED<\/h3><h4 data-section-id=\"mb8rqw\" data-start=\"19\" data-end=\"34\">1. \u00dclds\u00e4tted<\/h4><p data-start=\"36\" data-end=\"203\">Veebipoe <strong data-start=\"45\" data-end=\"58\">resale.ee<\/strong> (edaspidi <strong data-start=\"69\" data-end=\"82\">Veebipood<\/strong>) omanik on <strong data-start=\"94\" data-end=\"113\">Define Trade O\u00dc<\/strong>, registrikood <strong data-start=\"128\" data-end=\"151\">[lisa registrikood]<\/strong>, aadress <strong data-start=\"161\" data-end=\"202\">K\u00f5rtsi tee 7, Lehmja, Rae vald, Eesti<\/strong>.<\/p><p data-start=\"205\" data-end=\"314\">K\u00e4esolevad m\u00fc\u00fcgitingimused reguleerivad kaupade ostmist Veebipoest ning \u00f5igussuhteid ostja ja Veebipoe vahel.<\/p><hr data-start=\"316\" data-end=\"319\" \/><h4 data-section-id=\"n5etxp\" data-start=\"321\" data-end=\"346\">2. Kauba- ja hinnainfo<\/h4><p data-start=\"348\" data-end=\"467\">Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juurde. K\u00f5ik hinnad on eurodes (\u20ac), kui ei ole m\u00e4rgitud teisiti.<\/p><p data-start=\"469\" data-end=\"531\">Teave kauba kohta on esitatud Veebipoes vahetult toote juures.<\/p><hr data-start=\"533\" data-end=\"536\" \/><h4 data-section-id=\"1tufaeg\" data-start=\"538\" data-end=\"566\">3. Tellimuse vormistamine<\/h4><p data-start=\"568\" data-end=\"723\">Kauba tellimiseks tuleb lisada soovitud tooted ostukorvi. Tellimuse vormistamiseks tuleb t\u00e4ita n\u00f5utud andmev\u00e4ljad ning valida sobiv kohaletoimetamise viis.<\/p><p data-start=\"725\" data-end=\"825\">Seej\u00e4rel kuvatakse ekraanile tasu suurus, mille saab tasuda pangalingi v\u00f5i muu makselahenduse kaudu.<\/p><p data-start=\"827\" data-end=\"972\">Tellitud kaupade eest saab tasuda <strong data-start=\"861\" data-end=\"873\">Montonio<\/strong> makselahenduse vahendusel. Ostukorvi vormistamisel on v\u00f5imalik valida ka sobiv j\u00e4relmaksu pakkuja.<\/p><p data-start=\"974\" data-end=\"1068\">M\u00fc\u00fcgileping j\u00f5ustub hetkest, mil tasumisele kuuluv summa on laekunud Veebipoe arvelduskontole.<\/p><p data-start=\"1070\" data-end=\"1305\">Kui tellitud kaupa ei ole v\u00f5imalik tarnida kauba l\u00f5ppemise v\u00f5i muu p\u00f5hjuse t\u00f5ttu, teavitatakse sellest ostjat esimesel v\u00f5imalusel ning tasutud summa tagastatakse viivitamata, kuid mitte hiljem kui 14 p\u00e4eva jooksul alates teavitamisest.<\/p><hr data-start=\"1307\" data-end=\"1310\" \/><h4 data-section-id=\"4s6sgr\" data-start=\"1312\" data-end=\"1335\">4. Kohaletoimetamine<\/h4><h3 data-section-id=\"1r7a5xx\" data-start=\"1337\" data-end=\"1357\">Tavatarne Eestis<\/h3><p data-start=\"1359\" data-end=\"1517\">Eestisisesed saadetised j\u00f5uavad ostja m\u00e4\u00e4ratud sihtpunkti \u00fcldjuhul <strong data-start=\"1426\" data-end=\"1442\">2\u20133 t\u00f6\u00f6p\u00e4eva<\/strong> jooksul alates m\u00fc\u00fcgilepingu j\u00f5ustumisest j\u00e4rgmiste teenusepakkujate kaudu:<\/p><ul data-start=\"1519\" data-end=\"1587\"><li data-section-id=\"ogjd2h\" data-start=\"1519\" data-end=\"1530\">Smartpost<\/li><li data-section-id=\"1sfk9fe\" data-start=\"1531\" data-end=\"1539\">Omniva<\/li><li data-section-id=\"1o4f08\" data-start=\"1540\" data-end=\"1545\">DPD<\/li><li data-section-id=\"12lp4l\" data-start=\"1546\" data-end=\"1587\">muud Veebipoes kuvatavad tarnepartnerid<\/li><\/ul><h5 data-section-id=\"1yf224s\" data-start=\"1936\" data-end=\"1953\">Erandjuhtumid<\/h5><p data-start=\"1955\" data-end=\"2050\">Erandlikel juhtudel on Veebipoel \u00f5igus kaup kohale toimetada kuni <strong data-start=\"2021\" data-end=\"2041\">45 kalendrip\u00e4eva<\/strong> jooksul.<\/p><hr data-start=\"2052\" data-end=\"2055\" \/><h4 data-section-id=\"dwx5d8\" data-start=\"2057\" data-end=\"2077\">5. Taganemis\u00f5igus<\/h4><p data-start=\"2079\" data-end=\"2181\">P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda <strong data-start=\"2160\" data-end=\"2180\">14 p\u00e4eva jooksul<\/strong>.<\/p><p data-start=\"2183\" data-end=\"2259\">14-p\u00e4evane taganemis\u00f5igus ei kohaldu juhul, kui ostjaks on juriidiline isik.<\/p><p data-start=\"2261\" data-end=\"2454\">Taganemis\u00f5iguse kasutamiseks v\u00f5ib kaupa kasutada \u00fcksnes sellisel viisil, mis on vajalik kauba olemuse, omaduste ja toimimise kontrollimiseks viisil, nagu see oleks lubatud f\u00fc\u00fcsilises kaupluses.<\/p><p data-start=\"2456\" data-end=\"2692\">Kui kaupa on kasutatud muul viisil v\u00f5i sellel esineb kasutamise v\u00f5i kulumise m\u00e4rke, on Veebipoel \u00f5igus v\u00e4hendada tagastatavat summat vastavalt kauba v\u00e4\u00e4rtuse v\u00e4henemisele v\u00f5i keelduda tagastuse vastuv\u00f5tmisest seadusega lubatud ulatuses.<\/p><h5 data-section-id=\"1ahu27n\" data-start=\"2694\" data-end=\"2714\">Tagastamise kord<\/h5><p data-start=\"2716\" data-end=\"2799\">Kauba tagastamiseks tuleb esitada vabas vormis taganemisavaldus e-posti aadressile:<\/p><p data-start=\"2801\" data-end=\"2823\"><strong data-start=\"2801\" data-end=\"2823\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2803\" data-end=\"2821\">tagastus@resale.ee<\/a><\/strong><\/p><p data-start=\"2825\" data-end=\"2902\">Avaldus tuleb esitada hiljemalt 14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest.<\/p><p data-start=\"2904\" data-end=\"3016\">Kauba tagastamise kulud kannab ostja, v\u00e4lja arvatud juhul, kui tagastamise p\u00f5hjuseks on vale v\u00f5i puudusega kaup.<\/p><p data-start=\"3018\" data-end=\"3165\">Ostja peab kauba tagastama 14 p\u00e4eva jooksul p\u00e4rast taganemisavalduse esitamist v\u00f5i esitama t\u00f5endi, et kaup on selle aja jooksul \u00fcle antud vedajale.<\/p><h5 data-section-id=\"13ayt1i\" data-start=\"3167\" data-end=\"3187\">Raha tagastamine<\/h5><p data-start=\"3189\" data-end=\"3395\">Veebipood tagastab ostjale lepingu alusel saadud tasud viivitamata, kuid mitte hiljem kui 14 p\u00e4eva jooksul alates tagastatud kauba j\u00f5udmisest Veebipoe esindusse v\u00f5i t\u00f5endi saamisest kauba tagastamise kohta.<\/p><p data-start=\"3397\" data-end=\"3542\">Kui ostja on valinud tavap\u00e4rasest soodsaimast tarneviisist kallima tarneviisi, ei tagastata tarnekulu osa, mis \u00fcletab tavap\u00e4rase tarne maksumust.<\/p><h5 data-section-id=\"1cya7r4\" data-start=\"3544\" data-end=\"3577\">K\u00e4sitlustasu tagastuse korral<\/h5><p data-start=\"3579\" data-end=\"3645\">Arvuti tagastamisel v\u00f5ib rakenduda k\u00e4sitlustasu, mis katab seadme:<\/p><ul data-start=\"3647\" data-end=\"3775\"><li data-section-id=\"rwb2og\" data-start=\"3647\" data-end=\"3662\">puhastamise<\/li><li data-section-id=\"17gh67e\" data-start=\"3663\" data-end=\"3707\">operatsioonis\u00fcsteemi uuesti paigaldamise<\/li><li data-section-id=\"167nnwi\" data-start=\"3708\" data-end=\"3743\">vajalike uuenduste paigaldamise<\/li><li data-section-id=\"12tjvju\" data-start=\"3744\" data-end=\"3775\">andmete turvalise eemaldamise<\/li><\/ul><p data-start=\"3777\" data-end=\"3848\">K\u00e4sitlustasu suurus on <strong data-start=\"3800\" data-end=\"3808\">30 \u20ac<\/strong> \u00fche arvuti kohta (sisaldab k\u00e4ibemaksu).<\/p><hr data-start=\"3850\" data-end=\"3853\" \/><h4 data-section-id=\"pr4wrd\" data-start=\"3855\" data-end=\"3901\">6. Pretensiooni esitamise \u00f5igus ja garantii<\/h4><p data-start=\"3903\" data-end=\"4021\">Veebipood vastutab m\u00fc\u00fcdud kauba lepingutingimustele mittevastavuse v\u00f5i puuduse eest kaubale pakutava garantii jooksul.<\/p><p data-start=\"4023\" data-end=\"4075\">Garantii pikkus on m\u00e4rgitud iga toote juures eraldi.<\/p><p data-start=\"4077\" data-end=\"4163\">Puuduse ilmnemisel on ostjal \u00f5igus p\u00f6\u00f6rduda Veebipoe poole hiljemalt kahe kuu jooksul:<\/p><ul data-start=\"4165\" data-end=\"4223\"><li data-section-id=\"hz0a1a\" data-start=\"4165\" data-end=\"4193\">E-post: <strong data-start=\"4175\" data-end=\"4193\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4177\" data-end=\"4191\">info@resale.ee<\/a><\/strong><\/li><li data-section-id=\"aqln0z\" data-start=\"4194\" data-end=\"4223\">Telefon: <strong data-start=\"4205\" data-end=\"4223\">+372 5344 3666<\/strong><\/li><\/ul><p data-start=\"4225\" data-end=\"4421\">Kui puudus kuulub Veebipoe vastutusalasse, parandab v\u00f5i asendab Veebipood puudusega kauba. Kui parandamine ega asendamine ei ole v\u00f5imalik, tagastatakse ostjale k\u00f5ik m\u00fc\u00fcgilepinguga kaasnenud tasud.<\/p><p data-start=\"4423\" data-end=\"4539\">Veebipood vastab tarbija kaebusele kirjalikult v\u00f5i kirjalikku taasesitamist v\u00f5imaldavas vormis <strong data-start=\"4518\" data-end=\"4538\">15 p\u00e4eva jooksul<\/strong>.<\/p><hr data-start=\"4541\" data-end=\"4544\" \/><h4 data-section-id=\"dqozo\" data-start=\"4546\" data-end=\"4591\">7. Isikuandmete t\u00f6\u00f6tlemine ja otseturustus<\/h4><p data-start=\"4593\" data-end=\"4750\">Veebipood kasutab ostja sisestatud isikuandmeid (nimi, telefon, aadress, e-post, makseandmed jms) \u00fcksnes tellimuse t\u00f6\u00f6tlemiseks ja kauba kohaletoimetamiseks.<\/p><p data-start=\"4752\" data-end=\"4835\">Kauba kohaletoimetamiseks v\u00f5idakse vajalikud andmed edastada logistikapartneritele.<\/p><p data-start=\"4837\" data-end=\"4930\">Veebipood saadab uudiskirju ja pakkumisi ainult juhul, kui ostja on selleks andnud n\u00f5usoleku.<\/p><p data-start=\"4932\" data-end=\"5062\">Ostjal on igal ajal v\u00f5imalik loobuda reklaamteadetest, kirjutades Veebipoele v\u00f5i kasutades vastavas e-kirjas toodud loobumislinki.<\/p><hr data-start=\"5064\" data-end=\"5067\" \/><h4 data-section-id=\"1doodo6\" data-start=\"5069\" data-end=\"5096\">8. Vaidluste lahendamine<\/h4><p data-start=\"5098\" data-end=\"5125\">Pretensioonid palume saata:<\/p><ul data-start=\"5127\" data-end=\"5185\"><li data-section-id=\"hz0a1a\" data-start=\"5127\" data-end=\"5155\">E-post: <strong data-start=\"5137\" data-end=\"5155\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5139\" data-end=\"5153\">info@resale.ee<\/a><\/strong><\/li><li data-section-id=\"aqln0z\" data-start=\"5156\" data-end=\"5185\">Telefon: <strong data-start=\"5167\" data-end=\"5185\">+372 5344 3666<\/strong><\/li><\/ul><p data-start=\"5187\" data-end=\"5317\">Kui ostja ja Veebipood ei suuda vaidlust lahendada kokkuleppe teel, on ostjal \u00f5igus p\u00f6\u00f6rduda <strong data-start=\"5280\" data-end=\"5310\">Tarbijavaidluste komisjoni<\/strong> poole.<\/p><p data-start=\"5319\" data-end=\"5404\">Lisaks v\u00f5ib ostja kasutada Euroopa Liidu veebip\u00f5hist vaidluste lahendamise platvormi.<\/p><hr data-start=\"5406\" data-end=\"5409\" \/><h4 data-section-id=\"fh7qsy\" data-start=\"5411\" data-end=\"5424\">9. Kontakt<\/h4><p data-start=\"5426\" data-end=\"5536\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"5426\" data-end=\"5445\">Define Trade O\u00dc<\/strong><br data-start=\"5445\" data-end=\"5448\" \/>K\u00f5rtsi tee 7, Lehmja, Rae vald, Eesti<br data-start=\"5485\" data-end=\"5488\" \/>E-post: <strong data-start=\"5496\" data-end=\"5514\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5498\" data-end=\"5512\">info@resale.ee<\/a><\/strong><br data-start=\"5514\" data-end=\"5517\" \/>Veeb: <strong data-start=\"5523\" data-end=\"5536\" data-is-last-node=\"\">resale.ee<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>M\u00dc\u00dcGITINGIMUSED 1. \u00dclds\u00e4tted Veebipoe resale.ee (edaspidi Veebipood) omanik on Define Trade O\u00dc, registrikood [lisa registrikood], aadress K\u00f5rtsi tee 7, Lehmja, Rae vald, Eesti. K\u00e4esolevad m\u00fc\u00fcgitingimused reguleerivad kaupade ostmist Veebipoest ning \u00f5igussuhteid ostja ja Veebipoe vahel. 2. Kauba- ja hinnainfo Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juurde. K\u00f5ik hinnad on eurodes (\u20ac), kui ei ole [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/resale.ee\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}