{"id":34323,"date":"2026-04-28T02:10:28","date_gmt":"2026-04-27T23:10:28","guid":{"rendered":"https:\/\/resale.ee\/?page_id=34323"},"modified":"2026-04-30T00:27:06","modified_gmt":"2026-04-29T21:27:06","slug":"tagastus","status":"publish","type":"page","link":"https:\/\/resale.ee\/en\/tagastus\/","title":{"rendered":"Return"},"content":{"rendered":"
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\r\n Resale.ee terms and conditions<\/span>\r\n

Return Policy<\/h1>\r\n

We want your purchase to be secure and worry-free. If the product does not meet your expectations, you can use the 14-day return right according to the conditions below.<\/p>\r\n <\/div>\r\n\r\n

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1<\/div>\r\n
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14-day right of return<\/h2>\r\n

Products purchased from Resale.ee e-shop have a 14-day return right from the date of receipt of the goods.<\/p>\r\n

The product can be examined equivalently as in a physical store \u2013 the product can be reviewed and tested to a reasonable extent.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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2<\/div>\r\n
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Product condition upon return<\/h2>\r\n

The returned product must be in as good a condition as possible as when handed over.<\/p>\r\n

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  • device<\/li>\r\n
  • charger<\/li>\r\n
  • cables and accessories<\/li>\r\n
  • order info<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n\r\n
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    3<\/div>\r\n
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    Software modifications<\/h2>\r\n

    When returning, it is not permitted to make changes to the device that make it difficult to inspect or resell the device.<\/p>\r\n

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    • Windows reinstall<\/li>\r\n
    • disk formatting<\/li>\r\n
    • BIOS\/UEFI modifications<\/li>\r\n
    • system files removal<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n\r\n
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      4<\/div>\r\n
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      Value decrease<\/h2>\r\n

      If the product has been used more than necessary for normal inspection, the returned amount may be reduced according to the decrease in the value of the goods.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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      5<\/div>\r\n
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      How to return?<\/h2>\r\n

      Before returning, contact us.<\/p>\r\n

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      • Resale.ee salon: M\u00e4ealuse 2\/1, Tallinn<\/li>\r\n
      • with parcel machine upon prior agreement<\/li>\r\n <\/ul>\r\n

        The product must be packaged securely. Resale.ee is not responsible for transport damage if the product is insufficiently packaged by the customer.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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        6<\/div>\r\n
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        Return costs<\/h2>\r\n

        The direct costs of returning goods are borne by the customer, unless the reason for return is a Resale.ee error or a defect in the product for which Resale.ee is responsible.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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        7<\/div>\r\n
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        Refund<\/h2>\r\n

        We will refund the purchase amount no later than 14 days from receiving the withdrawal notice.<\/p>\r\n

        We have the right to wait with the refund until the goods have been returned or the customer has provided proof of return shipment.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n

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        8<\/div>\r\n
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        Contact<\/h2>\r\n

        To start a return, write to us.<\/p>\r\n

        E-mail:<\/strong> tagastus@resale.ee
        \r\n Salon:<\/strong> M\u00e4ealuse 2\/1, Tallinn<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <\/div>\r\n<\/section>\r\n\r\n