FAQ
Frequently Asked Questions
Here you'll find answers to the most frequently asked questions.
If you didn't find an answer, contact us.
Is it safe to buy a used laptop?
Yes, buying a used laptop is safe if you purchase from a reliable seller. All Resale.ee devices undergo thorough inspection, testing, and cleaning before sale. Important components such as battery, screen, keyboard, charging, connections, and overall functionality are checked. Additionally, products come with a warranty and a 14-day right of return, providing additional security after purchase.
What does Grade A mean?
Grade A means a used device in very good condition. It is a technically functional computer that may have minimal signs of use, but the overall impression is neat and presentable. It is a popular choice for customers who want good appearance and a reliable device at a lower price than a new computer.
Will the battery last on a used computer?
Battery lifespan depends on the model, battery condition, and usage. All batteries are tested before sale and battery information is displayed on the product card. In normal use, lifespan is affected by, for example, screen brightness, open programs, video calls, and power settings. If battery performance does not meet expectations, you can contact us according to the warranty terms.
Does the computer come with a charger?
Yes, unless otherwise specified in the product description, the device comes with a suitable charger. If necessary, we use a quality replacement charger that is compatible with the specific model and works correctly. If you have questions about completeness before purchase, you can always contact us.
Is Windows or another operating system installed?
Yes, all devices are supplied ready to use with an installed operating system, unless otherwise stated in the product description. This means the computer can be used immediately without complicated setup. Essential drivers and system updates are also installed.
How quickly will the goods arrive?
Most orders arrive within 1–3 business days. The exact delivery time is displayed on the product page and at checkout depending on the selected delivery method and destination. In Tallinn and Harjumaa, express delivery may be available in certain cases. Tracking information is usually also provided for the order.
Can I pick up the goods myself?
Most orders arrive within 1–3 business days. The exact delivery time is displayed on the product page and at checkout depending on the selected delivery method and destination. In Tallinn and Harjumaa, express delivery may be available in certain cases. Tracking information is usually also provided for the order.
Is a used business-class laptop better than a new cheap computer?
Usually yes. Business-class laptops are designed for everyday work and long-term use. They have a better chassis, higher-quality keyboard, more durable hinges, and better maintainability. Therefore, many customers prefer a used business-class model to a new computer with a cheap plastic chassis.
Can I get an invoice for my company?
In many cases yes. Business-class laptops are designed for everyday work and long-term use. They usually have a better chassis, higher-quality keyboard, more durable hinges, and better maintainability. Therefore, many customers prefer a used business-class model to a new computer with a cheap plastic chassis.
What happens if the computer has a problem?
If the device has a problem, contact us. In warranty cases, we assess the situation and find a solution as quickly as possible. Depending on the fault, the solution may be repair, device replacement, or other reasonable agreement. For longer warranty cases, we can, if possible, also offer a temporary replacement device.
Can I pay with installments?
Yes, at checkout you can choose a suitable installment solution. This allows you to spread the cost of purchase into parts and acquire the necessary device immediately. Exact terms, monthly payments, and decisions depend on the selected service provider. Here you can learn about our installment options https://resale.ee/jarelmaks/
Does Resale buy back my old computer?
Depends on the device and its condition. In some cases, we can evaluate the old device and offer it value as part of a new purchase. If you want to trade in your old computer, contact us and if possible send the device model and condition description.
Why is the price so much cheaper than new?
It is a quality used or refurbished device, not a new product. This means you pay less but often get a device with very good performance and quality. A used business-class computer can offer better value than a new budget model in the same price range.
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